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The Dental House Values

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Thanks for taking the time to get to know our company’s vision and values, which is the driving force behind our culture.

Our Vision

 
Our Vision here at Dental House is to build and maintain a legacy within the local community by providing amazing service and experiences and establishing relationships where genuine care and comfort is our life.

Our Vision

Our Vision here at Dental House is to build and maintain a legacy within the local community by providing amazing service and experiences and establishing relationships where genuine care and comfort is our life.

What are the Dental House Group values?

Help each other thrive

 

  • Show up as real, vulnerable transparent human beings who speak from the heart, value others contribution and invest in each other’s growth
  • Do unto others as you would have them do unto you
  • The difference we make in other people’s lives is eternal
  • Seek to give back, to each other, to the community. Volunteer. Involve family
  • Be clear and honest, yet sensitive and supportive
  • When a decision is made that is not in line with your recommendation, simply move on. Don’t take it personally. It does not reflect negatively on the value of your input
  • Extremely gentle and compassionate with patients and team members
  • Communication, communication, communication
  • Performing ethical dentistry – Humanity

Help each other thrive

 

  • Show up as real, vulnerable transparent human beings who speak from the heart, value others contribution and invest in each other’s growth
  • Do unto others as you would have them do unto you
  • The difference we make in other people’s lives is eternal
  • Seek to give back, to each other, to the community. Volunteer. Involve family
  • Be clear and honest, yet sensitive and supportive
  • When a decision is made that is not in line with your recommendation, simply move on. Don’t take it personally. It does not reflect negatively on the value of your input
  • Extremely gentle and compassionate with patients and team members
  • Communication, communication, communication
  • Performing ethical dentistry – Humanity

Olaf

 

  • Be Fun
  • Be Cool
  • Always Positive
  • Love

Olaf

 

  • Be Fun
  • Be Cool
  • Always Positive
  • Love

Unexpected Superior Service

 

  • Only one chance to make a first impression, let’s make it awesome
  • Anything worth doing is worth doing with ‘WOW’
  • Above and beyond, creative
  • We are a service business, just happen to do dentistry
  • How we serve our patients, co-worker, vendors and community
  • Reputation outweighs profit every time
  • Helps even when it isn’t their job
  • When you received a complaint, you owned it

Unexpected Superior Service

 

  • Only one chance to make a first impression, let’s make it awesome
  • Anything worth doing is worth doing with ‘WOW’
  • Above and beyond, creative
  • We are a service business, just happen to do dentistry
  • How we serve our patients, co-worker, vendors and community
  • Reputation outweighs profit every time
  • Helps even when it isn’t their job
  • When you received a complaint, you owned it

Self-Disciplined Work Ethic

 

  • Turning up to work on time is late
  • Do what is necessary to get the job done right
  • Do what you say. Do not make false promises
  • Work smart. Do more with less
  • Valuable output, not hours put in
  • Strive to always act for the greater good of the Organisation, not self-interest

Self-Disciplined Work Ethic

 

  • Turning up to work on time is late
  • Do what is necessary to get the job done right
  • Do what you say. Do not make false promises
  • Work smart. Do more with less
  • Valuable output, not hours put in
  • Strive to always act for the greater good of the Organisation, not self-interest

Embrace and Drive Change

 

  • Pursue growth Personally and Professionally
  • Do your best, your best may not be good enough, but it will be one day. If you commit to improving 1% each day
  • What we do today is better than what we did yesterday, what we do tomorrow, will be better than what we do today
  • When you make a mistake: admit it, learn from it and don’t repeat it or blame
  • The only constant in life is change
  • Be open-minded
  • Inspire and mentor each other

Embrace and Drive Change

 

  • Pursue growth Personally and Professionally
  • Do your best, your best may not be good enough, but it will be one day. If you commit to improving 1% each day
  • What we do today is better than what we did yesterday, what we do tomorrow, will be better than what we do today
  • When you make a mistake: admit it, learn from it and don’t repeat it or blame
  • The only constant in life is change
  • Be open-minded
  • Inspire and mentor each other
So whether you connect with us as our patient, or as a future team member, I hope I’ve given you a better insight into our four core values, and how they drive our culture. I look forward to meeting you one day at one of our clinics.

Our Happy Patient

Michael D.

Great dental practice. Fong is a very experience dentist acquiring all my dental needs and the nurse emily helped my dentist experience a comfortable one. Highly recommend them.

Michael D.